Frequently Asked Questions

What are lead times for the items on the site?

The lead times vary from product to product. Unless the lead time is in the item description, please contact us and we'll advise accordingly.

Do prices include VAT?

No, all quotes we supply will be ex-VAT, which will be charged at the current rate.

Are there minimum quantities I need to order?

In most cases there will be minimum quantities that you will need to order. Many of our items indicate what the minimum quantity will be, but for further advice please contact us.

Will I receive a proof with my order?

Yes, we will provide you a PDF proof for your approval before we go ahead with your order. 

Can I order a plain sample before going ahead with the full order?

Yes, we offer plain samples of the majority of all our products for you to review before your full order. Please note that these are chargeable which will be advised together with approx. leadtimes for you receiving these.